Preventing defects in the manufacturing environment and mistakes in the manufacturing & service environment has a huge impact on cost and customer satisfaction.
By performing a root cause analysis, RIC will identify the reasons behind poor quality and defect production. Solutions satisfying the two key principles of quality will be developed – “fit for purpose” & “right first time”. Depending on the root cause, these solutions could either be linked to the introduction of a Quality Management System (QMS) or be based on sound engineering principles linked to directly identifying and rectifying issues within the process. In either case RIC will develop the solution that will improve quality, in a sustainable way.